FAQ – trulyMEid

What ports and protocols need to be open for trulyMEid to work on my corporate network?

The trulyMEid app uses standard SSL/TLS connections over port 443 to the trulyMEid cloud. Traffic should be allowed to all domain names ending in *.trulyMEid.com, the CNAMEs they resolve to,…

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January 15, 2020

FAQ / Support

How does trulyMEid make sure IDs get to the right people (and not the wrong people)?

ID issuers make sure IDs get to the right people (and not the wrong people) by ensuring the information on the IDs they issue is accurate for the ID's email…

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January 12, 2020

App / FAQ / Support

I registered a new device. What happened to all my IDs?

First, try a Refresh. If your trulyMEid virtual wallet app seems to be missing some of your IDs, tap the Refresh button on the My IDs tab. This will initiate…

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January 11, 2020